I contacted newegg and expressed my concern regarding this rather serious issue and informed them that if this sort of deception continues, newegg would knowingly be affiliating themselves with an unethical company who is selling used graphics cards and no telling what else as new and charging full price. No telling how many others unknowingly inserted an extremely used video card into their systems after purchasing them at full price from GCI Micro! Then when this didn’t work, they tried to screw me again! And I am certainly not the only person that this has happened to. First, GCI Micro tried to sell me a refurbished card and just hoped I was ignorant enough to open the box and not question anything. Definitely refurbished as far as we are aware cause there is nothing I see that says we sent them a brand new unit.
#NVIDIA GRAPHICS CARD SERIAL NUMBER SERIAL NUMBER#
This serial number is the card we sent them as a replacement. The serial number xxxxx was part of a RMA back in April of 2018. Ok, so I took a look at the serial number again and also went through this with a supervisor to make sure I wasn’t making any mistakes. He informed me that this particular card was involved in an RMA last year! Here are his exact words: I really wasn’t expecting him to come back with anything, but sure enough he did. I emailed him and gave him the serial number of the “new” card that I could see in the images that were sent to me. Like I said, I am a long time customer of EVGA and I have a contact there who can check the history of EVGA serial numbers. I thought, well this card MUST be unopened, right? Come to find out… NOT. They even sent me pictures of this card that showed the box wrapped with clear cellophane and taped with EVGA tape. However, they offered to send me the new one at 10% off. GCI apologized and claimed there must have been a mix up and that they sent the refurbished one instead of the new one. Newegg contacted GCI and GCI then contacted me. I immediately contacted newegg and requested a return because GCI Micro sold me a refurbished card as new and charged me over $1,200 for it. I knew it was refurbished because it had regular tape and no wrapper. However, when I received the card from GCI Micro, this was not the case. EVGA uses tape with their logo all over it and they typically wrap the box as well. Now, I am a long time EVGA user and I can easily recognize the method they use in packaging video cards. How could there still be brand new unopened 1080s, especially after the cryptocurrency craze? Seeing as I was not quite ready to gamble on the 2080s, I decided to order one of these “new” 1080 ti cards. These 1080 ti cards were all listed as new and at an extremely high price, which struck me as kind of odd. I was in search of an unused GTX 1080 ti and came across the listings on newegg’s website. Throughout the course of my most recent transaction, I have unfortunately confirmed that this accusation is indeed a fact. One such assertion is that this company is selling used graphics cards as new. The negative reviews are here for a reason and I can personally substantiate their claims. How can a supposedly reputable company associate themselves with a third party market place seller who engages in dishonest and unscrupulous behavior? I wish I would have read the reviews on GCI Micro before simply assuming they must be a legitimate option for purchasing a graphics card. "My recent experience with GCI Micro has left me seriously doubting if I will ever order anything from newegg again. Here is my one egg review for the seller GCI Micro on newegg's website: I have been dealing with newegg extensively concerning this issue and thought I would share this information with others so that what happened to me will not happen to anyone else. However, there is a third party seller called GCI Micro that I have evidence is selling used/refurbished cards as brand new and charging full price. The cards listed for sale directly from newegg are fine. I am posting this thread as a warning to those who buy Nvidia graphics cards from.